At Titanthreads, managed by Onniglane Digital Passage Solutions Private Limited, protecting your privacy is one of our top priorities. We understand that the details you share with us are personal and deserve careful handling. Every piece of information you provide is treated with responsibility, integrity, and respect. The purpose of collecting your data is solely to create a safe and trustworthy shopping experience for you.
In this Privacy Policy, references to “we,” “our,” or “us” mean Onniglane Digital Passage Solutions Private Limited, while “you,” “your,” “user,” or “users” refer to anyone visiting or making purchases from Titanthreads. This document explains how we gather, use, and protect your personal data. By continuing to use our website, you agree to the practices outlined here. If you are not comfortable with any part of this policy, we advise you not to use our services.
Information We Collect
To provide a better, more personalized browsing and shopping experience, we collect specific categories of data:
Personal Details
Your full name, phone number, and email address
Billing and delivery address
Payment details needed to complete purchases
Browsing and Interaction Data
Your purchase history and saved preferences
How you explore our products, featured items, and content pages
Device and Technical Information
IP address, browser version, and device details
Location data (if access is permitted)
Site usage statistics for improved navigation and stronger platform security
Cookies and Tracking Tools
Small elements that personalize your browsing experience
Features that help highlight products most relevant to you
How We Use Your Information
We use the data collected for several key purposes:
Order Processing & Customer Support: To handle transactions, deliveries, and assist with your inquiries
Personalized Experience: To recommend items and make browsing easier
Updates & Marketing: To send product updates or promotional messages, only if you have chosen to receive them
Fraud Prevention & Security: To detect unusual activity and protect the platform from misuse
Legal Compliance: To fulfill obligations under the law
Sharing Your Information
Your personal data is never sold. However, information may be shared with:
Reliable third-party service providers, including shipping agents and payment processors
Legal authorities when required by law or during fraud investigations
Business partners, strictly when necessary to deliver services and under binding confidentiality agreements
Cookies and Tracking Technologies
We use cookies, pixels, and related technologies to improve your browsing, analyze site traffic, and present relevant content. You have full control over cookies and may adjust your preferences within your browser settings.
Data Storage and Security
We employ advanced security measures such as SSL encryption, secure servers, and restricted data access policies to safeguard your information. While we work hard to ensure maximum protection, no online system can guarantee absolute security.
Data Retention
Your personal information is kept for 8 to 12 months after your last activity on our website. In some cases, data may be retained longer if required by tax, legal, or compliance regulations.
Your Rights and Choices
As a valued user, you hold certain rights regarding your personal data:
Access or update your information at any time
Submit a request for your data to be removed, in line with legal obligations.
Opt out of promotional communication.
Control cookie settings through your browser
Children’s Privacy
Our services are designed for individuals aged 18 years and above. We make no intentional effort to gather information from individuals under the age of 18. If we become aware that information has been collected from a child under 18, it will be removed promptly.
Third-Party Links
Our platform may connect with third-party payment systems or financial service providers. While we carefully choose partners, their privacy practices are beyond our control. We encourage you to review their privacy statements before sharing any data with them.
Updates to This Privacy Policy
We may revise this Privacy Policy periodically. Updates to this document will be made available here. By continuing to use our services after changes are posted, you acknowledge and accept the revised terms.
Contact Information
If you have questions, feedback, or requests about how your data is used, you can reach us at: onniglanedigitalpassagepvtltd@gmail.com
Consent
By using Titanthreads and related services, you confirm that you consent to the collection, processing, and sharing of your information as outlined in this Privacy Policy.
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